Reports to: Program Director
Job Summary:The Business Development Director will play a critical role in the success of the startup mental healthtreatment center by developing and executing a comprehensive sales and marketing plan. The idealcandidate will have a strong background in healthcare business development, excellent communicationand interpersonal skills, and the ability to work independently to achieve revenue goals. The BusinessDevelopment Director must be able to develop and maintain relationships with referral sources andpayers without a sales team and have knowledge of substance abuse and behavioral health services.The Business Development Director will be the primary point of contact for all potential referral sourcesand will work closely with the clinical team to ensure that clients receive high-quality care.
Duties, Responsibilities & Essential Job Functions:
- Develop and implement a comprehensive sales and marketing plan to achieve revenue goals andincrease client volume.
- Identify and prioritize target markets and develop strategies to attract and retain clients.
- Work directly with individuals as a treatment navigator to provide seamless transition of care.
- Establish and maintain relationships with referral sources, payers, and other key stakeholders inthe community.
- Collaborate with clinical staff to ensure alignment between business development efforts andclinical operations.
- Analyze market trends to identify opportunities for growth and improvement, as well as compilingand analyzing competitive data within assigned geographical regions.
- Participate in networking events and conferences to build the center's reputation, increasevisibility in the community, and drive business development.
- Prepare and deliver presentations to potential referral sources and payers to promote the center'sservices and create lasting relationships.
- Work closely with the billing and finance team to ensure accurate and timely reimbursement forservices rendered. (As needed)
- Submits timely CRM data, expense reports, annual strategic sales plans and quarterly strategicsales plan updates.
- Demonstrate knowledge/adherence to state and federal confidentiality regulations.
Qualifications:
- High School Diploma required.
- Bachelor's degree or Master’s degree preferred in either Business Administration, HealthcareAdministration, Marketing, or a related field.
- Minimum of 3 years of experience in healthcare business development, preferably in substanceuse treatment or behavioral health; One year of experience in substance use/ behavioral healthtreatment required/ willingness to learn about the fields as they pertain to services offered.
COMPETENCIES
- Leadership expertise: the Business Development Director should lead and motivate themarketing team and collaborate with operational and clinical leadership to ensure positivepartnerships and a good reputation in the community. (Agency specific training can be provided)
- Emergency and safety: understand and follow facility emergency and safety procedures, respondto emergencies in a safe and effective manner, provide first aid and CPR as needed, andmaintain a safe and secure environment for clients and staff. (Training can be provided via theagency)
- Overdose prevention: all staff need to be able to recognize the signs and symptoms of anoverdose and respond appropriately and need to be trained in the use of naloxone and otheroverdose reversal medications.(Training can be provided via the agency)
- Suicide risk and prevention: all staff need to be able to recognize the signs and symptoms ofsuicide risk and respond appropriately and need to be trained in suicide prevention strategies.(Training can be provided via the agency)
KNOWLEDGE, SKILLS, and EXPERIENCE
- Strategic planning: The Business Development Director should be able to develop and implementmarketing plans that align with the overall goals of the program.
- Marketing: The Business Development Director should have a strong understanding of marketingprinciples and be able to develop and execute marketing campaigns that reach the targetaudience.
- Communication: The Business Development Director should be able to communicate effectivelywith a variety of stakeholders, including program staff, funders, and the public.
- Data analysis: The Business Development Director should be able to collect and analyze data tomeasure the effectiveness of marketing campaigns and make informed decisions about futuremarketing initiatives.
- Teamwork: The Business Development Director should be able to work effectively with a varietyof teams, including program staff, the marketing team, and other stakeholders.
- Problem-solving: The Business Development Director should be able to identify and solveproblems that arise in the marketing process.
- Creativity: The Business Development Director should be able to come up with creative ideas formarketing campaigns.
- Resilience: The Business Development Director should be able to handle setbacks andchallenges in the marketing process.
- Flexibility: The Business Development Director should be able to adapt to changes in themarketing environment.
PHYSICAL DEMANDS
- Ability to lift up to 25 pounds.
- Ability to walk up and down stairs during emergency drills or situations.
BENEFITS
- More detailed information regarding the benefits (including medical insurance and PTO) will beprovided upon employment.
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work areMonday through Friday, 9:00 a.m. to 5 p.m.